Customers needing Common Access Cards, dependent and retiree identification cards should visit this office. 

The following military assistance functions are also conducted from the customer service office: awards and decorations, separations, outbound assignments, career development and employments, changes in duty information and inprocessing tasks.

Upon arrival, visitors should check-in at the customer service desk. From the customer service desk, their questions will be answered or they will be directed to the appropriate work center for assistance.

Identification Requirements
There are new security requirements that must be met in order to obtain either a Common Access Card or dependent identification card. Among the many changes the most important is each identification card recipient must present two forms of identification.

Common Access Cards Scheduler
Personnel who have access to the Electronic Systems Center CenterNet Web page are strongly encouraged to schedule their CAC appointment to avoid long wait times. The link for the scheduler is located under the Quick Links tab on the right side of the page. CAC appointments take 20 minutes on average; walk-ins are accepted, but appointments take priority.